Geographic Scope: Nationwide
Client(s): CDC - Centers for Disease Control and Prevention
Service: Training & Technical Assistance
Technical Expertise: Emergency Preparedness and Response, State and Local Public Health
Public health emergencies can be caused by terrorist threats, infectious disease outbreaks, natural disasters, and biological, chemical, nuclear, and radiological emergencies. Recent public health emergencies have resulted from extreme weather events, contaminated food products, and pandemic influenza. To ensure that communities are prepared to respond to public health emergencies, CDC has funded state and territorial health departments to build and strengthen their abilities to respond to public health incidents. Specifically, Centers for Disease Control and Prevention (CDC) has identified 15 capabilities to serve as national public health preparedness standards. CDC's Office of Public Health Preparedness and Response (OPHPR) is developing performance measures to evaluate health department progress in achieving these capabilities.
From 2008 to 2011, CDC engaged JSI to develop and implement an annual technical assistance training program to instruct the 62 state and territorial health departments to correctly report performance. The training program included the following components:
* Webinars: JSI conducted an annual orientation webinar at the beginning of each reporting year to review reporting requirements and available technical assistance. Additional webinars were conducted on various subjects during the year.
* On-line Training Program: Prerecorded, downloadable training modules were produced each year. Training modules addressed the intent of the PHEP performance measures, specific reporting instructions and strategies for successful performance. The training modules were hosted on the JSI Learning Management System (LMS) which was customized for the CDC PHEP program. The LMS allowed tracking of registrants and rates of completion. By incorporating knowledge checks and satisfaction surveys, the LMS also supported tracking of changes in knowledge and feedback from users. JSI managed the LMS including providing users with usernames and passwords.
* Technical Assistance Resources: A number of supporting materials are available to assist awardees including: 1) helpline operated by staff trained in reporting requirements; 2) Quick Reference Guides and checklists; and 3) an online data collection tool designed to facilitate tracking and reporting of data elements. The tool was developed and supported by JSI.
* Workshops and Presentations: JSI developed and conducted skill-building workshops for CDC staff to enable them to provide effective guidance and support to state and territorial health department staff. JSI presented at the 2010 Public Health Emergency Preparedness Summit on PHEP performance measures reporting requirements.
The PHEP technical assistance and training program was broadly disseminated and consistently received high satisfaction ratings from participants.