Maine Quality Counts Primary Care Quality Improvement Initiative

Dates: 2014-2015

State: Maine

Client(s): Maine Quality Counts

Service: Health Care & Public Health Planning

Technical Expertise: Chronic Disease Management


JSI worked with Maine Quality Counts and the Maine Center for Disease Control to provide project management support, primary care practice mapping and quality improvement services to the Maine initiative to assist primary care practices and provider groups to improve outcomes for patients with hypertension and diabetes. The project is supported by a Quality Counts contract with the Maine Center for Disease Control, and is funded by a federal grant (US CDC grant award DP13-1305). Maine Quality Counts is an independent health care collaborative committed to improving health and health care for the people of Maine by leading, collaborating, and aligning improvement efforts.

According to the Center for Disease Control (CDC), approximately half of all adults nationally have one or more chronic health conditions, and in Maine about 23% of deaths can be attributed to heart disease alone. JSI supported the initiative for quality improvement around diabetes and hypertension care in primary care practices by mapping the primary care environment in Maine, creating a change package for quality improvement, and developing a recruitment package for engaging practices in the implementation of quality improvement around hypertension and diabetes care. The primary care mapping was supported by a collection of secondary data from existing sources in the state, as well a primary data collection through primary care practice surveys. A literature of best practices for hypertension and diabetes care in an ambulatory setting was conducted to inform the quality improvement change package. Finally, JSI created a pilot plan for Quality Counts’ implementation of the change package in three initial sites, and a recruitment package for implementation in additional sites moving forward.