JSI RESOURCES: Publications

Immunization Service Experience Toolkit: Service Experience Orientation Presentation


Immunization Service Experience includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. The Service Experience Orientation Presentation is intended for country-level stakeholders to modify and adapt to conduct introductory sessions on immunization service experience. 

This resource is part of the Immunization Service Experience Toolkit.

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