JSI RESOURCES: Publications

Immunization Service Experience Toolkit: Fact Sheet

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Immunization service experience (SE) includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. This fact sheet presents 13 key elements which contribute to creating a positive, person-centered immunization service experience. 

This document is part of the Immunization Service Experience Toolkit. 

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