JSI RESOURCES: Publications

Indore Citizen Reporting System Assessment Report: Annex Supplement


In 2019, the USAID-funded Building Healthy Cities (BHC) project conducted an assessment of citizen reporting systems (CRSs) in Indore, India – the Chief Minister (CM) Helpline and Indore 311 Application (311 App). This report, including this Annex Supplement, summarizes those findings and provides recommendations for improvement. JSI/Building Healthy Cities. 2020.

Partner with Us

We strive to build lasting relationships to produce better health outcomes for all.