Identifying Indicators for Performance-Based Contracting is Key: The Case of Liberia
Performance-based contracting (PBC) has been adopted in Liberia, where NGOs are contracted to manage and support Ministry of Health and Social Welfare (MOHSW) health facilities, and also to build MOHSW capacity in the process. Performance-based contracting rewards the contracted party upon achievement or progress toward pre-agreed targets with either financial or non-financial (e.g., attending training) incentives. As PBC focuses on results, the identification and selection of indicators is vital. This case study describes the rationale and the process followed in selecting indicators for the PBC of NGOs through the Rebuilding Basic Health Services (RBHS) project in Liberia. As such, the report endeavors to make a contribution to lessons learned about PBC design and implementation. Richard J. Brennan, Deirdre Rogers, Shiril Sarcar, and Petra Vergeer, The World Bank, 2010.
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