JSI RESOURCES: Publications

Person-Centered Care: Transforming Systems and Services to Achieve Better Outcomes for All


Person-centered care acknowledges people's essential human dignity, treating people as individuals and finding out what is important to them, relevant to their treatment and care. Person-centered care is collaborative, localized, and rights-based healthcare designed and delivered with the individual at the center. It purposefully engages all stakeholders across the socio-ecological framework as active contributors to health systems, services, products, supply chains and experiences.

We use behavioral science to understand the preferences and motivations of the individual and examine each level of the system and service delivery context to transform each person’s experiences and enhance outcomes. Our Behavior Initiative harnessed JSI’s collective global experience and resources and examined the evidence-base to develop a common framework through which person-centered care is operationalized. 


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