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Framework for Person-Centered Care in HIV Treatment Facilities

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Time and again evidence demonstrates that person-centered care (PCC) approaches lead to improvements across the HIV care continuum—people remain in care when offered tailored, convenient health and support services. That is why JSI brings a PCC lens to all our work. PCC is a component of quality of care that moves beyond clinical quality of care to include concepts such as support, respect, and autonomy.

Based on a JSI-led systematic review of PCC, as well as further input from HIV program practitioners, JSI developed a distinctive HIV PCC treatment facility framework to help implementers and service providers find practical solutions and identify next steps to offer increasingly person-centered services. This document outlines the PCC framework.

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