JSI RESOURCES: Publications

Vaccination Demand Hub Service Experience Workstream Co-Creation Virtual Workshop Summary


From 20-22 July 2020, the Demand Hub Service Experience Workstream hosted a virtual Co-Creation Workshop to assess service experience in the context of COVID-19 and review initial findings from the global, regional, and country level insight gathering; brainstorm opportunities for engagement and development in the service experience space, align on cross organizational roles priorities, and plan next steps as a workstream to support this developing programmatic area. This is summary report of the workshop.

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