California's Health Homes Program (HHP), based on Section 2703 of the Affordable Care Act, is geared toward high-risk Medi-Cal enrollees whose care could be improved by additional coordination services.
To understand the staffing needs required to implement HHP services in California, JSI Research & Training Institute, Inc. conducted interviews from November 2018 to February 2019 with representatives from providers and Medi-Cal Managed Care Plans participating in HHP and “HHP-like” care management programs (programs that encompass care management services for complex patients similar to those delivered through HHP).
Based on statewide interviews, this brief provides an overview of key considerations for developing a staff team under HHP or “HHP-like” programs and provides specific recommendations for how plans, providers, and provider associations can set the HHP up for success.
Associated publications include the Health Homes Rate Setting Tool, Medicaid Managed Care Plan and Health Centers Advancing Value-Based Payment and Care, Planning for Health Homes Implementation in California: Key Steps, and The Health Homes Program: Whole Person Care Integration. JSI, 2020.
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