JSI RESOURCES: Publications

Quality of Tuberculosis Services Assessment: Global Tools


The Quality of Tuberculosis Services Assessment (QTSA) is conducted with the support of four tools: the Facility Audit, the Provider Interview, the Patient Interview, and the Register Review. MEASURE Evaluation—a project funded by the United States Agency for International Development (USAID)—developed these four tools with the assistance of colleagues at USAID.

These tools exist in a generic format that demonstrates the content and topics covered in the QTSA. They are not meant to be used without proper adaptation by a country. For instance, some countries may have different names for their health administrative units (e.g., district, province, ward, or woreda) or the name of their tuberculosis (TB) registers (e.g., TB patient logbook, TB confirmed cases register). The tools must be customized to fit the country priorities and context in which they will be used. Note that these tools were designed to be administered electronically and may need to be restructured if used in hard copy format.

This document presents detailed information about the structure and content of the tools. It also includes a generic version of all the associated consent and assent forms needed.    

More information on the QTSA purpose, methods, and steps for implementation can be found in the QTSA Global Implementation Guide: https://www.measureevaluation.org/resources/publications/ms-19-170/

MEASURE Evaluation also adapted the QTSA tools for use in several country assessments. These examples are available here: https://www.measureevaluation.org/our-work/tuberculosis/quality-of-tb-services-assessments

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