JSI RESOURCES: Journal article

Quality improvement practices to institutionalize supply chain best practices for iCCM: Evidence from Rwanda and Malawi

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Supply chain bottlenecks that prevent community health workers (CHWs) from accessing essential medicines significantly increase under-5 child mortality, particularly in poor and rural areas. Using implementation research, interventions aimed at improving supply chain practices and access to medicines were tested in Malawi and Rwanda. These interventions included simple demand-based resupply procedures, using mobile technology and traditional methods for communication, and multilevel, performance-driven quality improvement (QI) teams.

While simple, streamlined, demand-based resupply procedures provide the basis for regular, functional, and efficient resupply of CHWs, the procedures alone are not sufficient to create consistent change in product availability. Supporting these procedures with multilevel QI teams reinforces the correct and consistent use of resupply procedures.

Yasmin Chandani, Malia Duffy, Barbara Lamphere, Megan Noel, Alexis Heaton and Sarah Andersson.
John Snow, Inc and JSI Research and Training Institute, Inc. 2016

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