JSI RESOURCES: Publications

Distance and Blended Learning, Part 2: Selecting Tools, Communicating with Participants, and Assessing Training


The movement to deliver health provider in-service training via distance learning has been underway for several years. It is a result of many factors, including expanded access to the internet and technology, concerns about taking staff (in particular, health facility staff) away from their jobs to attend in-person training, and the significant cost implications of face-to-face training. In 2020, as a result of the COVID-19 pandemic, health systems around the globe had to replace face-to-face, in-service training for health professionals with virtual training. This guide is the second in a series on transitioning face-to-face training events to a distance or blended learning format. MOMENTUM projects and others can use these guides in planning for virtual training programs.

This guide, Part 2 in the series, describes how to use what you learned in Part 1 about the assets and needs of your training program, training participants, and trainers to choose technologies for developing and delivering training and for communicating with participants before and during training. In particular, it provides recommendations and tools to ensure that the technologies you select will enable you to meet the needs of your training program, participants, and trainers. This guide will help you identify, select, and apply tools and strategies to meet your program’s needs. This guide also offers guidance on using communications strategies to conduct outreach and recruitment for distance and blended learning training, onboard participants to the training content and technology, and provide them with training support. It also provides an overview of considerations you should take when transforming your training from an in-person to a virtual format. Finally, the guide reviews several approaches for assessing the impacts and outcomes of your training.

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