JSI RESOURCES: Journal article

Blended Learning Using Peer Mentoring and WhatsApp for Building Capacity of Health Workers for Strengthening Immunization Services in Kenya

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Evidence from available studies suggests that peer mentoring is a useful tool to build health workers' knowledge, skills, and practices. However, there is a dearth of research on the use of this method of learning in immunization programs. Although WhatsApp has been used as a networking platform among health care professionals, there is limited research on its potential contribution to improving the immunization competencies of health workers. 

This case study examines JSI's pilot program in peer mentoring with WhatsApp for immunization capacity building of nurses in two sub-counties of Kenya. We found that the use of WhatsApp improved the mentees' engagement with peers and promoted learning. Additionally, there were positive changes in the mentee's immunization knowledge, skills, and practices.

Authors: Iqbal Hossain, Isaac Mugoya, Lilian Muchai, Kirstin Krudwig, Nicole Davis, Lora Shimp, and Vanessa Richart

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