united states Expertise

Training & Technical Assistance


Dynamic and Innovative Training and Technical Assistance Solutions

The organizations we work with strive to improve the health and well-being of the people they serve. We provide training and technical assistance that enables them to achieve their goals and fulfill their missions.

We offer technical assistance that supports organizations to make better use of their resources. We draw on implementation science principles and evidence-based quality improvement strategies to guide organizations through system-wide change in support of improved client, patient, and community-level outcomes. And, we provide training programs that grab the interest of participants and give them skills they can put into immediate practice.

Our services are evidence-informed, culturally appropriate, and designed to help organizations build their capacity to improve and expand their public health and health care services. Our services make an impact, regardless of whether we are providing technical assistance to facilitate an agency’s strategic planning process or giving skills-based training to build the competence and confidence of community health workers, for example.

We take a collaborative approach, mindful of the organization’s needs and priorities from a practical, budget-conscious perspective. Our goal is to help organizations better achieve their missions through sustainable change. We work closely with organizations to identify their strengths, assess needs, and develop cost-effective strategies to enhance their organizational infrastructure, along with staff skills and expertise. Our services may include one-on-one and intensive technical assistance, targeted consultation, mentoring, and learning collaboratives.


Training Development & Implementation
When developing training programs, we discuss in detail with our partners what their goals are. We also gain an in-depth understanding of the skills, knowledge, and behaviors inherent in a program. Our participant-centered training employs multiple modalities and media formats for the greatest possible impact. Programs include continuous evaluation for ongoing improvements.

Instructional Design
Our training programs draw on sound adult education practices that prepare participants to use their new skills once they return to the workplace. The fundamental elements of our approach to instructional design include diligent subject matter research in conjunction with task analysis and quantitative, qualitative, and expert evaluation. We also include measurable objectives.
Our in-person training programs range from one-day small group sessions to multiple-day large group conferences for more than 500 people. For online training options, we can organize small groups or national webinars open to large audiences.

Distance Learning/eLearning
More organizations are turning to technology-enabled learning solutions to provide training and technical assistance. Working collaboratively with content experts, our instructional designers develop online training and courses from concept to production. We are skilled in using full-featured learning management systems that support online courses, instructor-led face-to-face training, and “blended” learning.

Grant Writing
We assist organizations in creating succinct, coherent, and highly competitive grant applications. Our services include drafting, writing, editing, and scoring applications, as well as creating competitive and realistic budgets to further an organization’s mission while satisfying the funder’s objectives.

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