international Expertise

Health Systems Strengthening

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Strengthening Health Systems for Health Care Quality and Equity

Universal health care can only be achieved through health systems that are capable of providing broad coverage and promoting disease control initiatives. We work from remote villages to capital cities to strengthen every element of the health system including programs, facilities, finances, supply chains, data, human resources, and leadership.

We support efforts to strengthen health systems at the national, district, and community levels, with a focus on empowering community engagement, developing partnerships across sectors, and improving health equity—from conception to old age.

As we partner with governments and local organizations, we create locally staffed teams to remove barriers to care, reduce health disparities, and build the resilience and ability of health systems to withstand shocks such as pandemic disease outbreaks. We bring people together and coordinate complex programs through an integrated systems approach, detailed mapping, and assessments of stakeholders and contexts.

Our work helps to develop strong health systems that underpin successful primary health care (PHC) and universal health coverage (UHC) initiatives, as part of the 2030 Sustainable Development Goals (SDGs).

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Health Systems Strengthening

Quality Assurance/Improvement
Improving the quality of health care is central to our work and driven by client needs, desires, and satisfaction. We use this human-centered approach to quality to help organizations develop continuous quality improvement and quality assurance processes for training, service delivery, and data. We identify and address process inefficiencies and help develop systems that deliver quality essential health services and supplies effectively and efficiently at scale. We work with providers to ensure that skilled care is available when and where people need it, and that women, men, and children are treated with dignity and respect. Rather than promoting one specific QI methodology, we focus on supporting providers and programs to implement the method of their choice successfully.
Health Financing
Advancing UHC requires health financing interventions that reduce catastrophic expenditures, use existing resources more efficiently and equitably, and mobilize new funding through taxation, out-of-pocket expenses, health insurance, and other means.
We work with policymakers, civil society, international organizations, donors, the private sector, and professional associations to build skills to improve governance, leverage public financial management, and prioritize investments in core health system functions for healthier citizens.
We develop approaches that meet people’s needs, promoting financial protection and equity in finance, increasing transparency and accountability to improve health system efficiency.
Total Market Approach (TMA)
Increasingly, government and development partners are focused on strategic partnerships and collaboration with the private sector to expand access, create better efficiencies, and improve sustainability for healthcare.
To maximize the comparative advantages of all sectors—private, public, and NGOs—in leaving no one behind, we take Total Market Approach beyond theory to practice, recognizing that countries are at different stages of market development for health services.
Private Sector Engagement
We help advance the role of the private sector in health to deliver affordable, reliable, and equitable access to life-saving health services and products.

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