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JSI Names Alicia Waller as Global People Officer

Seasoned HR leader to support global public health organization’s vision for equity and excellence

JSI has named Alicia Waller as global people officer, a leadership role to advance JSI’s culture of integrity, excellence, and professionalism throughout its family of organizations, including World Education, Inc., and the Partnership for Supply Chain Management.

Waller is a leader in aligning an organizational workforce with its strategic business goals. With 27 years of building and strengthening HR infrastructures, she has launched and managed programs across all human capital functional areas for government, professional services, and nonprofit entities.

“Alicia has a stellar combination of strategic planning and HR expertise. JSI’s people are our greatest asset to forge vital public health solutions with government and community partners worldwide. We created this position to ensure that our teams continue to be committed, nurtured, and inspired, and we found an excellent leader in Alicia,” said JSI CEO Margaret Crotty, to whom Waller will report. JSI has more than 4,100 staff members in 45 countries.

Waller was most recently chief people officer at the National Council on Aging, a U.S. nonprofit bridging change for the economic, health, and social well-being of older adults. There she elevated the HR strategy, developed accountability metrics for equity, diversity, inclusion, and belonging initiatives, and embedded tools to sustain the organization’s capabilities.

Prior to that, Waller was the chief human resources officer at Amideast, a large international organization focused on education, training, and development programs in the Middle East and Northern Africa. There she aligned the HR strategy with the organizational plan, introduced new data systems and performance management tools, and upscaled training globally.

Earlier, Waller held senior roles at L-3/Engility, Cambridge Healthcare Management, Medstar Research Institute, and PricewaterhouseCoopers. She has extensive experience as a government contractor, including for the Department of Defense.

Waller has an MBA, an MS in international management, and a BS in business management and HR from the University of Maryland, and is a SHRM senior certified professional. She has a diversity, equity, and inclusion in the workplace certificate from the University of South Florida Muma College of Business. Waller spends her free time with her son and daughter and volunteers as a navigator for Hire Autism, a nonprofit based in Virginia.