Client(s): Massachusetts Department of Public Health (DPH)
Services: Health Care & Public Health Planning, Health Communication
Technical Expertise: Substance Use
The Massachusetts Smokers' Helpline, managed by JSI, is funded in part by the American Reinvestment and Recovery Act (ARRA). These funds supported the enhancement of Helpline services to reach a greater number of self-referred callers and QuitWorks patients. In addition, the funds supported distance-based smoking cessation operations in a health care institution in the state. JSI was responsible for developing off-site work flow processes for the interested and qualified institution and for training and supervising it's staff in the delivery of Helpline services.