Title X Family Planning Training and Technical Assistance Centers

Dates: 2007-2012

States: Colorado, Connecticut, Massachusetts, Maine, Montana, North Dakota, New Hampshire, Rhode Island, South Dakota, Utah, Vermont, Wyoming

Client(s): DHHS Office of Population Affairs

Services: Health Care & Public Health Planning, Training & Technical Assistance

Technical Expertise: Adolescent Health, Family Planning & Reproductive Health, HIV & Infectious Diseases

For more than thirty years, JSI managed the Regional Training and Technical Assistance Centers for Family Planning in Region I (New England) and Region VIII (Rocky Mountains). The Centers served paid and voluntary staff of federally funded (Title X) family planning clinics by providing training and technical assistance on clinical, management, counseling, and health education topics related to reproductive health. Specific offerings changed each year to accommodate new initiatives, grantee training needs and requests, medical technology updates, and policy changes.

A special emphasis was placed on Title X program priorities, such as:

  • assuring affordable preventive health services to low-income populations;
  • expanding access to a broad range of acceptable and effective family planning methods;
  • integrating reproductive life plans into family planning counseling; addressing the needs of hard-to-reach and vulnerable populations; and
  • identifying strategies for addressing the provisions of The Patient Protection and Affordable Care Act.

All of JSI’s efforts focus on building clinics’ capacity to efficiently provide high quality, client-centered care that complies with nationally recognized clinical practice guidelines and recommendations.

While our training modalities included hands-on, face-to-face workshops and conferences, JSI also drew on its extensive distance learning experience to make educational opportunities as accessible and low-cost as possible for participants. For example, webinars, audio-conferences, training videos, manuals, job aides, and phone consultations allowed family planning professionals to learn without leaving their clinics. JSI also provided on-site technical assistance to delve deeper into more complex, clinic-specific issues such as program and financial management, and strategic planning.

JSI coordinated a number of annual networking opportunities for the Title X clinic staff, such as regional training meetings, and technical working groups to address topics such as male involvement in family planning, integrated HIV testing, and health care reform. JSI also valued the expertise and resources in the clinics it serves and therefore facilitated peer-to-peer learning via webinar and on-site consultation.

To assist Title X clinics to better fulfill their data reporting requirements, in May 2000 JSI was contracted by the Department of Health and Human Services to manage the design, development, implementation, and management of the Region I family planning data management system, supporting health information exchange (HIE) for over 250 healthcare provider sites across New England. The system includes web-based reporting, real time access to data for grantees, and improved data quality at all levels.


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