Measures Alignment of HRSA Core Measures and Quality Improvement Initiatives from Across Bureaus and Offices

Dates: 2009-2010

Geographic Scope: Nationwide

Client(s): HRSA

Service: Health Care & Public Health Planning

Technical Expertise: Population Health

The Health Resources Service Administration (HRSA) health service delivery programs vary in their size and patient population, but all strive to improve access to quality care for underserved populations. JSI worked with the Center for Quality in 2007 to implement a feasibility study of diverse HRSA grantees' ability to collect these twelve measures. Continuing this work, in September 2009, HRSA contracted with JSI to advise HRSA on practical strategies for aligning quality performance measures from across the Agency's clinical service delivery programs with the twelve nationally aligned HRSA core measures (CCM). The twelve core measures had been adopted by HRSA leadership, and the Agency sought to aggregate data and develop messages about HRSA's quality impact.

JSI conducted interviews with HRSA personnel representing nine Bureaus and Offices to understand data requirements for their programs and the methodologies and systems used to collect this data. JSI also discussed with interviewees, the Bureaus' and Offices' willingness and ability to align with the CCM, and factors that would influence their adoption of future measures. From information collected in these interviews JSI wrote a series of reports addressing different components of the alignment process.