Implementing the Massachusetts Immunization Information System Program

Dates: 2011-2016

State: Massachusetts

Client(s): Massachusetts DPH Communicable Disease Division

Services: Health Information Technology, Training & Technical Assistance

Technical Expertise: Immunization, State and Local Public Health


The Centers for Disease Control and Prevention (CDC) determined that by two years of age, over 20% of the children in the U.S. typically have seen more than one health care provider, resulting in scattered medical records. Immunizations are a cornerstone of public health and have been ranked one of the ten greatest public health achievements of the 20th century by the CDC. The Massachusetts Immunization Information System (MIIS) helps providers and families by consolidating immunization information into one reliable source to provide clinical decision support and to reduce the burden of vaccine preventable diseases in Massachusetts.

JSI facilitates clinical roll-out and user support for the Massachusetts Immunization Information System Program, which is used by health care professionals (including, but not limited to, health care providers, local boards of health, school nurses, and staff at state agencies involved in immunization) to report all administered immunizations. Core functions of JSI's effort include outreach and recruitment of health care professionals to come on board with the MIIS, training and technical assistance to MIIS users, and communication interface between these users and the IT helpdesk. JSI provides coordination for the statewide roll-out of the MIIS, assists in the development of communication materials, serves as the first line of communication, training and support for end users, and leads the development of Help Desk support policies and procedures.