FacilitiesIn order to meet clients’ needs, health facilities, whether rural health posts or large urban hospitals, must deliver an appropriate range of high-quality services. Employing an integrated approach involving policy, technical and managerial assistance support, and community-based mechanisms, JSI helps expand and greatly improve facilities and their capabilities from tertiary clinics to hospitals. When necessary, JSI has helped with facility infrastructure—building, renovating, and equipping health centers—as well as internal systems development, from designing efficient client-flow to ensuring counseling is done confidentially in established, private places. Integrating new or up-dated service approaches into existing programs is also a critical aspect of quality of care.
JSI also works with facilities to ensure that ensure the systems that support quality of care—the supply chain, health care waste management, infection prevention procedures, to name a few—are also well-functioning and implemented through a standardized systems approach. In addition, facilities are an important point along the flow of essential information about services, supplies, and outcomes. Data collected for various reporting purposes should not simply be passed up to the next managerial level, but also used for planning purposes at the facility—and facilities must be ready and able to receive and act upon information-based feedback from higher levels in the health system. JSI trains facility managers and staff in using data collected for decisionmaking.
The USAID DISCOVER-Health Project in Zambia reaches underserved areas with high quality HIV and AIDS, maternal newborn and child health, family planning, and reproductive health services and products at the district and community levels.
The IMMUNIZATIONbasics project improves and standardizes routine immunization practices at clinics across Nigeria.
inSupply is a learning project aimed at improving the performance and efficiency of supply chains by increasing the effective use of data and introducing management best practices to strengthen system outcomes.
The USAID DELIVER PROJECT organizes a cluttered medical supply warehouse in a remote region of Ethiopia and designs a sustainable system for proper labeling and storage.
MEval-SIFSA is building the capacity of the South African government, PEPFAR, and their implementing partners to produce information that contributes to sustainable policy, planning, and programmatic decisions.
The Hanan Mother & Child Health & Nutrition project improves maternal and neonatal health services at the Beit-Hanoon clinic in the West Bank.
JSI is helping PEPFAR New Partner’s Initiative grantees to improve the quality of their HIV programs by strengthening their organizational systems and technical capacity so as to better serve the needs of their communities.
JSI built the capacity of the health system, fostering a community-based approach and an environment of increased awareness and informed decisionmaking across all levels of the health system, to ensure a continuum of care for mothers and newborns.