State: New Hampshire
Client(s): NH DHHS Office of Community & Public Health
Services: Health Care & Public Health Planning, Training & Technical Assistance
Technical Expertise: Emergency Preparedness and Response, State and Local Public Health
The events of September 11th and subsequent attacks, outbreaks, and natural disasters in the U.S. underscore the importance of increasing public health emergency preparedness at the local, regional and state levels.
Beginning in 2003, JSI was contracted by the New Hampshire Division of Public Health Services to provide technical assistance and training to NH's 13 public health emergency planning regions as they worked to build regional public health emergency response capacity.
JSI assisted regional planning groups to develop emergency plans and procedures for medical surge, medical countermeasure dispensing, emergency public information and warning, and emergency operations coordination. JSI developed, implemented, and evaluated Homeland Security Exercise Evaluation Program (HSEEP)-compliant exercises to test regional plans.
Training was another important aspect of JSI's work in supporting public health emergency preparedness. JSI developed and implemented training programs that targeted regional public health emergency response professionals and volunteers. Among the topics addressed by JSI-developed and implemented training programs were: continuity of operations planning (COOP); disease case investigation; social media in emergency response; working with the media in emergencies; a family emergency preparedness train-the trainer; and a health information privacy in emergencies online training program.
At the state level, JSI assisted the NH Division of Public Health Services (DPHS) with the development of state guidance documents for regional use. JSI established and maintained performance management systems to track regional progress against the scope of work. Also as a part of this project, JSI worked with DPHS and NH Homeland Security and Emergency Management to design and implement an annual one-day statewide emergency preparedness conference targeted to professional and volunteer emergency responders.