Suffolk County New York Health Center Network Assessment and Strategy Development

Dates: 2009-2012

State: New York

Client(s): County of Suffolk, NY

Service: Health Care & Public Health Planning

Technical Expertise: Population Health, Safety Net, State and Local Public Health


The County of Suffolk Department of Health Services (SCDHS) has been the safety net provider of primary and preventive care for the underserved populations residing in Suffolk County (NY) since 1968. Faced with economic pressures from the State and County, SCDHS needed to develop a short-term and long-term strategic plan to ensure that residents of Suffolk County would continue to have access to low-cost, high quality primary and preventive health care services. SCDHS engaged JSI to lead this strategic planning effort. Strategy options were identified based on the results of practice assessments (operational and financial) for each of the health centers, analysis of current users, demographic analysis of the Suffolk County population, and assessment of alternative funding options. The project resulted in the implementation of an integrated team-based model of care, SCDHS applying for a federally qualified health center (FQHC) New Access Point grant, and adoption of best practices in scheduling, collections and selected clinical practices.