Continuity of Operations Planning for Community Health Centers

Dates: 2008-2009

State: New Hampshire

Client(s): NH DHHS Division of Public Health Services

Services: Health Care & Public Health Planning, Training & Technical Assistance

Technical Expertise: Emergency Preparedness and Response, Primary Care


Because of their critical role in provision of health care services, particularly for our most vulnerable populations, community health centers must develop robust plans to ensure they can continue to operate in emergency situations.

JSI worked with the Bi-State Primary Care Association under contract with the New Hampshire Department of Health and Human Services, Division of Public Health Services (DPHS) to strengthen the ability of agencies receiving Community Health Center (CHC) funding from DPHS to continue to provide health care to low-income and uninsured families throughout New Hampshire under emergency conditions.

JSI researched and developed a template Emergency Operations Plan for CHC use, a training for CHC staff, and a Homeland Security Exercise Evaluation Program-compliant tabletop exercise to enable CHCs to test the adequacy of their Emergency Operations Plans.