Improving the Operations of the District Health Centers, City of Philadelphia

Dates: 2007-2008

State: Pennsylvania

Client(s): Philadelphia Department of Public Health

Service: Training & Technical Assistance

Technical Expertise: State and Local Public Health


The Philadelphia Department of Public Health (PDPH) works to assure that the city's Health Care Centers are operating as efficiently and cost consciously as is feasible. The Centers serve as a safety net provider of comprehensive primary healthcare services to more than 100,000 adult and child residents of Philadelphia. PDPH worked with JSI to improve its current operations and to develop a strategic plan for the Health Care Centers. JSI reviewed the operations of the Health Care Centers including patient volume, insurance coverage data, service utilization, data management, billing and collection functions and contracting for services and payments.